Resume Helper & Career
Search Tips
Before you can begin to design your resume
on paper, you need to have the right words. Use the following
writing process to help you clarify your experience, accomplishments,
skills, education, and other background information, which will
make the job of condensing your life onto a sheet of paper a
little easier. With a well written, concise resume your career
search will be much easier and more effective.
Stage One: Focus
Do a comprehensive career search to decide
what type of hospitality job you will be applying for and then
write it at the top of a piece of paper. This can become your
objective
statement, should you decide to use one, or be used in the
first line of the profile section of your resume to give your
reader
a general idea of your area of expertise. Never write an objective
statement that is not precise. Objectives are not required
on a resume, and often the cover letter is the best place to
personalize
your objective for each job opening.
Stage Two: Education
Under the objective on the first piece of
paper, list any education or training that might relate to your
career search. If you are a recent college graduate and have
little relevant experience, then your education section will
be placed at the top of your resume. As you gain more experience,
your education almost always gravitates to the bottom. If you
participated in college activities or received any honors or
completed any notable projects that relate directly to your target
job, this is the place to list them.
Stage Three: Job Descriptions
Be sure to write a detailed description of
your job, stating any responsibilities you were given or tasks
that you performed. Never make up a job description, but it is
ok to use descriptive wording to enhance what type of job you
were doing.
Stage Four: Keywords
In today's world of emailed and scannable
resumes, make sure you know the buzzwords of the hospitality
industry and incorporate them into the sentences you are about
to write. Keywords are the nouns or short phrases that describe
your experience and education that might be used to find your
resume in a keyword search of a resume database. They are the
essential knowledge, abilities, and skills required to do your
job. Even well-known company names (Hyatt, Westin) and colleges
are sometimes used as keywords.
Stage Five: Your Jobs
Starting with your present position, list
the title of every job you have held on a separate sheet of paper,
along with the name of the company, the city and state, and the
years you worked there. You don't need to list addresses and
zip codes, although you will need to know that information when
it comes time to fill out an application.You can list years only
(1996-present) or months and years (May 1996- present), depending
on your personality.
Stage Six: Duties
Under each job, make a list of your duties,
incorporating phrases from the job descriptions wherever they
apply. You don't have to worry about making great sentences yet
or narrowing down your list.
Stage Seven: Accomplishments
When you are finished, go back to each job
and think about what you might have done above and beyond the
call of duty. What did you contribute to each of your jobs? Write
down any accomplishments that show potential employers what you
have done in the past, which translates into what you might be
able to do for them. Quantify whenever possible - numbers are
always impressive. Remember, you are trying to motivate the potential
employer to buy . . . you! Convince your reader that you will
be able to generate a significant return on their investment
in you.
Stage Eight: Delete
Now that you have the words on paper, go back
to each list and think about which items are relevant to your
target job. Cross out those things that don't relate, including
entire jobs (like stocking shelves back in high school if you
are now a professional hospitality with ten years of experience). Remember,
your resume is just an enticer, a way to get your foot in the
door. It isn't intended to be all-inclusive. You can choose to
go back only as far as your jobs relate to your present objective.
Stage Nine: Sentences
Make sentences of the duties you have listed
under each job, combining related items to avoid short, choppy
phrases. Never use personal pronouns in your resume (I, my, me).
Instead of saying, "I planned, organized, and directed the
timely and accurate production of code products with estimated
annual revenues of $1 million," say, "Planned, organized,
and directed. . . ." Writing in the third person makes your
sentences more powerful and attention grabbing. Make your sentences
positive, brief, and accurate.
Stage Ten: Rearrange
Go back to the sentences you have written
and think about their order of presentation. Put a number 1 by
the most important description of what you did for each job.
Then place a number 2 by the next most important duty or accomplishment,
and so on until you have numbered each sentence. Again, think
logically and from the perspective of a potential employer. Keep
related items together so the reader doesn't jump from one concept
to another. Make the thoughts flow smoothly.
Stage Eleven: Related Qualifications
At the bottom of your resume, think about
anything else that might qualify you for your job objective.
This includes licenses, certifications, affiliations, and sometimes
even interests if they truly relate. For instance, if you want
a job in sports marketing, stating on your resume that you play
tennis or are a triathlete would be an asset.
Stage Twelve: Profile
Last but not least, write four or five sentences
that give an overview of your qualifications. This profile, or
qualifications summary, should be placed at the beginning of
your resume. You can include some of your personal traits or
special skills that might have been difficult to get across in
your job descriptions. This profile section must be relevant
to the type of job for which you are applying. Write this profile
from the perspective of a potential employer. What will convince
this person to call you instead of someone else.